Forgotten username or password

Forgotten username

Your username is your email address

If you dodn't remember your email address when you registered, your teacher can find out your username for you. Your teacher needs to contact the Training Manager for your institution, i.e. the person in your school, college or university who is the administrator of the Richmond Learning Platform. 


Forgotten password

If you have forgotten your password for the Richmond Learning Platform,  go to the Login page and select 'Forgotten password?'. Then enter your email address. You will receive an email from Richmond with a link to reset your password. 

Still having problems logging in? Contact us.

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