Richmond Learning Platform

Troubleshooting

• Where is my access code?
• Error message: "This email already exists"

Help for students

• How do I enrol in a class?
• How do I activate additional products?
• How do I know if I have new assignments?
• How do I complete my assignments?
• How can I practise on my own?
• When does my subscription expire?

Help for teachers

• How do I see the products used in my class?
• How can I preview course materials?
• How do I assign homework with Richmond content?
• How do I download audio and other material?
• How do I access Test Studio?

Help for Training Managers

• How do I create a new class?
• How do I create a new teacher?
• How do I create a new student?
• How do I create students in bulk?
• Where is the file to import students?
• How do I prepare the file to import students?

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General

• eWorkbook Pamphlet
• How do I update my details?
• How do I set up my notifications?

Registration

• How do I register my institution on the Richmond Learning Platform
• How do I register for the Richmond Learning Platform? (Teachers)
• How do I find my institution during registration? (Teachers)
• How do I register for the Richmond Learning Platform? (Students)

Miscellaneous

• My Profile: editing personal information
• How to join a class / What is the class code for?
• My Home: finding and activating your Richmond products

More about Richmond Learning Platform

• Product page
• Activities
• Class Library
• Assignments
• Markbook
• My Uploads

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Glossary

• Access code
• Class code
• Institution